Precision in
Feedback Management
Engineered for high-performance Indian enterprises. Automate your feedback loop, extract deep insights with AI, and transform customer data into actionable growth strategies with absolute clarity.
Your Automated
Reputation Engine.
FeedbackGenie is more than just a survey tool, it is an intelligent reputation engine built to protect and grow your brand. We replace static, easily-ignored feedback forms with a conversational, elegant chat experience that your customers actually want to engage with.
Behind the scenes, our smart routing system does the heavy lifting. It privately intercepts negative experiences so your team can resolve them before they hit the web, while automatically guiding your happiest customers directly to your Google Business Profile. The result? A stronger online reputation, salvaged customer relationships, and an AI-driven dashboard that turns thousands of comments into a single, actionable executive summary.
Real-time Analytics
Monitor customer sentiment as it happens. Our low-latency engine processes data to keep you ahead of market trends, catching unhappy clients instantly.
AI-Powered Insights
Sophisticated AI summaries highlight key trends, pain points, and opportunities, ensuring management teams can make strategic decisions effortlessly.
Intelligent Forms
Adaptive multi-step feedback forms that dynamically adjust based on the customer's rating. Collect rich, contextual data with custom follow-up questions tailored to your business.
Abuse Filtering
Automatically detect and quarantine spam, profane, or abusive reviews using advanced LLMs so your dashboard stays clean, professional, and actionable.
Simple, Volume-Based Pricing
Choose the plan that fits your customer footfall. Upgrade as you grow.
Starter
Perfect for single locations.
- check_circle Up to 500 responses/mo
- check_circle 1 Location
- check_circle 1 AI Executive Summary
- check_circle Tone-matched Google Prompt
Latest Insights
Strategies and perspectives for modern Indian enterprises.
Articles Coming Soon
Discover strategies for reputation management and business growth on our upcoming blog.
Frequently Asked Questions
Clear answers for your business needs.
What is FeedbackGenie?
FeedbackGenie is a B2B reputation management platform that captures customer feedback via QR codes, analyzes trends, and helps you manage your online reputation.
How does the QR code feedback system work?
Print the unique QR code we generate for your business. Customers scan it with their phone camera. They rate their experience and leave feedback in under 60 seconds.
Is this compliant with Google review policies?
Yes, 100%. FeedbackGenie prompts ALL customers to share their experience on Google. We use tone-matched messaging to encourage honest reviews, fully compliant with Google guidelines.
What happens with negative feedback?
Negative feedback is captured privately in your dashboard. You can review the issues and address them directly before they escalate publicly.
How does the 7-day free trial work?
Sign up and start collecting feedback immediately. No credit card is required. After 7 days, subscribe to a plan to continue using all features.